Utility Billing

Utility Billing

Utility Billing manages customer accounts for the City of Quitman’s electric, natural gas, water, sewer, and sanitation services. Our staff open and close accounts, answer billing questions, and process payments.

Contact: Rachel Herzog, Customer Service
Email: rherzog@quitmanga.gov
Phone: (229) 263-4166

Rates
Current rates for all city utilities are listed in the City of Quitman Utility Rate Schedule: Click here for current rates

When Your Bill Is Due
Utility bills are due on the 10th of each month. A 10% late charge is added to any balance not paid by the due date. The late fee is based on the billed balance. Payment must be made in full to not be considered late.

Ways to Pay

• Online: Pay anytime through the city’s online payment portal: Pay Online
• Automatic bank draft (ACH): Have your payment drafted from your bank account each month. Contact Utility Billing to sign up.
• In person: Pay at the Administrative Offices, 100 W. Screven Street, Quitman, GA 31643, during business hours.

Past Due Accounts and Disconnection
If your bill is not paid by the 10th, you will receive a past-due notice showing the amount owed and the late charge. This notice is your final notice before disconnection. Accounts still unpaid are subject to disconnection beginning on the 21st.

Accounts that are not paid and restored within 30 days after disconnection will be closed. The customer’s deposit is applied to the final balance.

Reconnection and other service fees are listed in the Utility Rate Schedule.

Starting or Stopping Service
To start, stop, or transfer service, contact Utility Billing. A deposit is required for all new accounts. Click here to begin a new account

High Bill or Leak?
If a leak on your property caused a high-water bill, you may qualify for a leak adjustment. Requests must be submitted online through the city’s Leak Adjustment form: Click here to complete a leak adjustment form

Get City Alerts by Text
Text QUITMAN to 91896, then reply YES, to receive city notices by text message. You can also text HI to 229-235-4942 to ask questions or report a problem.